FAQ
Find your answers here
How long does shipping take?
Shipping costs vary depending on the destination and the number of items purchased. The exact shipping fee will be displayed at checkout.
How long will it take to ship my order?
Typically, orders are processed within 1–2 business days. Once shipped, delivery usually takes 3–7 business days, depending on your location and the shipping method selected. A tracking number will be provided as soon as your order is dispatched.
Where is the product shipped from?
All our products are manufactured in and shipped directly from South Korea
I'd like to return or replace my order.
We accept returns and replacements within [30] days of delivery.
- If we made a mistake (wrong item shipped or defective product): We will fully cover the return shipping costs and send you a replacement or issue a full refund immediately.
- For buyer’s remorse (ordered wrong fitment, changed mind): The product must be unused, in its original packaging, and the buyer is responsible for return shipping costs.
Please contact our customer support team with your order number to start the process!
I'd like to cancel my order. What should I do?
If you need to cancel your order, please contact us as soon as possible.
- Before Shipping: We can easily cancel your order and issue a full refund if the package has not been shipped out yet.
- After Shipping: Once the order has been dispatched, we cannot cancel it. In this case, you will need to receive the package and open a return request instead (return shipping fees may apply).
Please reach out to our customer support team immediately with your order number.
Are your products genuine/authentic?
Absolutely. We only source and sell 100% genuine, original automotive parts directly from authorized manufacturers in South Korea. We do not sell replica or counterfeit components.
Do you offer wholesale or bulk discounts?
Yes, we welcome partnership and wholesale inquiries! If you are a shop owner or looking to place a bulk order, please contact us directly with the items and quantities you need. We will provide you with a customized quote.
Couldn't find your answer?
We are here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is happy to assist you.