Shipping Information

FedEx: Expedited shipping
Takes 2 or 3 business days after your order

Worldwide - We ship exclusively with FedEx

Customs and duties
For buyers in the United States:
- Import duties and taxes are included in the item price or shipping cost.
- Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid.
- You don't need to pay any additional fees when your order arrives.

For buyers outside the United States:
- Import duties, taxes, and charges are not included in the item price.
- These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be before bidding or buying. 

Payment Information

eBay Payment Methods

Return Policy

 Your satisfaction is our highest priority at PartsCombined. We are pleased to accept returns for exchanges, replacements, refunds, or store credit. To ensure your return process is as smooth and straightforward as possible, please review the detailed information provided below.

1. Exchanges

 We want you to be completely satisfied with your purchase. If you wish to exchange your product—whether due to a discrepancy from the product description or for any other reason—please contact us within 30 days of receipt to obtain a Return Authorization (RA) number. We are unable to process any exchanges requested after 30 days.

- The item must be in the exact same condition as it was received.
- Please inform us of your preferred method for paying the replacement item's shipping cost; we will then promptly provide you with an invoice.

2. Returns

 We understand that your purchase may not always be the right fit. If you are unsatisfied, you may return your item within 30 days of receipt to obtain a Return Authorization (RA) number. Returns requested after 30 days cannot be accepted

- Original shipping charges are non-refundable.
- The item must be returned in the exact same condition as it was received.
- A 15% restocking fee will be applied to all returns.
- The buyer is responsible for all return shipping costs.
- Please include a brief note in the return package specifying the reason for the return.

3. Damaged Shipment

 If your item arrives damaged, please contact us immediately. We will handle the FedEx claim process entirely on your behalf. Once the claim is approved by FedEx, we will promptly ship a replacement or issue a full refund. To avoid delaying the claim process, please DO NOT file a claim with FedEx yourself. Instead, we kindly ask that you take multiple clear photos of the damaged package and its contents from various angles and send them to us.

4. Incorrect Item Received

 The vision of PartsCombined is to build a sustainable global e-commerce business fueled by positive word-of-mouth. We are dedicated to ensuring 100% accuracy in every transaction. However, we acknowledge that unforeseen mistakes can occur. If you have received an incorrect item, please contact us without delay. We offer various solutions to resolve these issues promptly. We will provide you with a full refund and/or expedite the delivery of the correct product.

5. Feedback

 Your valuable feedback is a great asset to the growth of our store. If you are satisfied with our service, we would be grateful if you could take a moment to leave a positive review. However, if you have any unsatisfactory experiences, please contact our customer support immediately, and we will promptly resolve the issue for you. Additionally, we would sincerely appreciate it if you could share your positive experience in your Facebook groups or other online communities.

If you have any questions, don't hesitate to contact us. We'll get back to you as soon as possible.

Thank you for your interest!