Expedited Shipping:

Takes 2 - 3 business days depending on countries

 
 Your satisfaction is our priority at PartsCombined. We're happy to accept returns for exchanges, replacements, refunds, or store credit. Please review the following details to make your return process as easy as possible.

1. Exchanges

 We want you to be pleased with your purchase. If you'd like to exchange your product due to a discrepancy from the description or for any other reason, please contact us within 30 days to receive a return authorization number. Please note that we are unable to process exchanges after 30 days. 

• The item must be in the same condition as it was received
• Please let us know how you would like to pay for the replacement item's shipping; we can provide an invoice

2. Returns

 We understand that sometimes things don't work out. If you're unsatisfied with your purchase, you can return it within 30 days for a return authorization number. After 30 days, we're unable to accept returns.

• Please note that original shipping costs are non-refundable
• The item must be in the same condition as it was received
• A 15% restocking fee will apply to all returns
• Please include a note in the return package describing the reason for the return
• Buyers are responsible for return shipping costs

3. Damaged Shipment

 If your item arrived damaged, please get in touch with us right away. We will handle the FedEx claim for you. Once FedEx approves the claim, we will promptly ship a replacement or issue a full refund. To avoid delaying the process, please do not file a claim with FedEx yourself. Instead, please take multiple photos of the damaged package from various angles.

4. Incorrect Item Received

 Our vision is to build a sustainable global e-commerce business fueled by positive word-of-mouth. At PartsCombined, we're dedicated to ensuring 100% accuracy in every transaction. However, we acknowledge that mistakes can happen. If you've received an incorrect item, please get in touch with us immediately. We offer various solutions to resolve these issues promptly. We will provide a full refund and/or expedite the delivery of the correct product.

5. Feedback

 Your valuable feedback greatly contributes to the growth of my eBay store. We would be grateful if you could leave a positive review if you are satisfied with our service. If you have unsatisfactory experiences, please contact our customer support, and we will promptly resolve the issue. Additionally, we would sincerely appreciate it if you could share your positive reviews on your Facebook group or other communities.

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